PulseCaller

Compliance

PulseCaller is a Third-Party Marketing Organization (TPMO) as defined in 42 CFR §422.2267(e)(41) and adheres to CMS marketing rules for Medicare Advantage and Part D.

CMS TPMO disclaimer (verbatim)

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

Medicare has neither reviewed nor endorsed this information.

TCPA posture

  • Express written consent is captured before any outbound contact. Consent records include the consumer's IP, timestamp, the exact disclosure language shown, and the form payload.
  • Internal Do Not Call list is honored within 10 business days of an opt-out request, as required by 47 CFR §64.1200.
  • External DNC scrubs run on a documented cadence before any outbound dialing campaign.
  • Inbound calls placed by the consumer to our toll-free numbers do not require prior consent and are handled under the established business relationship.

HIPAA posture

  • We do not collect Protected Health Information (PHI) in any public-facing form on our consumer brands or this corporate site.
  • Our community platform runs regex-based, server-side PHI detection before any human review. Posts containing SSNs, Medicare MBIs, policy numbers, or other PHI-pattern data are flagged and never auto-approved.
  • When PHI surfaces despite the gate, it is removed and the contributor is contacted.

State licensure

Routing is to network-supplied licensed agents in the consumer's state of residence. We are not ourselves a licensed insurance producer; we are a TPMO that originates and qualifies calls.

Compliance and takedown contact

Compliance contact details are being finalized. In the meantime, please submit compliance escalations via the Contact page and flag the message as 'Compliance' — submissions are routed and acknowledged within one business day.

Compliance escalations are acknowledged within one business day and resolved or escalated to a network partner within five business days.